State Farm® Insurance Agent Joe Andrus
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carl Garbus
November 14, 2024
5
out of
5
rating by Carl Garbus
"Our agent, Jeff, did a fabulous job in obtaining the homeowners insurance that we needed and he did it in record time. I am very pleased on how the process went. Thank you, Jeff!"
We responded:
"Thank you, Carl, for sharing your experience! I'm glad Jeff was able to assist you with your homeowners insurance so efficiently. We appreciate your kind words and are happy to have Jeff as part of our team. If you need any further assistance, feel free to reach out. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Heidi Crane
October 31, 2024
5
out of
5
rating by Heidi Crane
"I’ve been with Joe for 8+ years. I’m very happy and would recommend State Farm, Joe Andrus and his awesome team to anyone looking for all your insurance needs! They will take care of you!!"
We responded:
"Heidi, thank you so much for your kind words and for being with us for over 8 years! I'm glad to know you're happy with our service and would recommend our team to others. We truly appreciate your trust and support. If you ever need anything, we're here for you! - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Tyler Eliason
October 22, 2024
5
out of
5
rating by Tyler Eliason
"Easy to deal with"
We responded:
"Thanks, Tyler! I'm glad you found us easy to deal with. Your satisfaction is important to us. If you ever need anything else, feel free to reach out. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Victoria Pray
October 17, 2024
5
out of
5
rating by Victoria Pray
"Great service, Jeff has been absolutely amazing in the process of talking insurance."
We responded:
"Victoria, thank you for your wonderful review! I'm so glad to hear that Jeff has been amazing in helping you with your insurance needs. We truly appreciate your feedback and are grateful to have Jeff as part of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Scott Nielsen
October 15, 2024
5
out of
5
rating by Scott Nielsen
"The Agents are very Nice and Helpful including Joe Andrus."
We responded:
"Scott, thank you for your wonderful review! I'm glad to hear that you found our team nice and helpful. We're always here to assist you with your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Richard Schumert
October 14, 2024
5
out of
5
rating by Richard Schumert
"Absolutely the best customer service I've seen. They are knowledgeable, supportive, and give honest and wise advice. I've been working with Trevor, an insurance producer."
We responded:
"Richard, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our team. Trevor is indeed knowledgeable and supportive, and it's great to know he provided you with honest and wise advice. We're grateful for your business and look forward to continuing to assist you with your insurance needs. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Sheri Rivera
October 5, 2024
1
out of
5
rating by Sheri Rivera
"Very poor customer service. No concern for safety of clients. Unable to communicate insurance issues with customers. DO NOT recommend!!!"
We responded:
"Hi Sheri, I’ve searched our system and have no record of you as a past or current customer. I want to help but I’m not sure what you are referring to. So please call my office at 435-673-1133 and let me know so I can help resolve your concerns. "
J C
September 9, 2024
5
out of
5
rating by J C
"My postal carrier lost my mail that had my insurance card, and I called Joe Andrus and his team and they sent out replacements right away. What I like most about Joe and his team team, is that they are always available to help me with any questions that I may have and are friendly. They seem to really care and are there to help me out in anyway that they can!"
We responded:
"Thank you, J C, for your wonderful review! I'm glad our team could quickly send out replacement insurance cards for you. It's great to know that you find us friendly and always available to help with your questions. We truly care about providing the best service possible. If you need anything else, don't hesitate to reach out. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Carmen Briseno
September 3, 2024
5
out of
5
rating by Carmen Briseno
"Fast, friendly and Trevor has been so easy to work with."
We responded:
"Carmen, thank you for your wonderful review! I'm glad to hear that Trevor has been fast, friendly, and easy to work with. We appreciate your feedback and look forward to assisting you with any future needs. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Debra. Taylor
August 16, 2024
5
out of
5
rating by Debra. Taylor
"Joe and his staff are awesome."
We responded:
"Hey Debra, Thanks for the awesome review! I'm glad you think our team is great. We're always here to help with any of your insurance needs. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Becky S
July 14, 2024
5
out of
5
rating by Becky S
"Joe and his staff have provided excellent service. I recently was concerned with a significant increase on one of my policies. Joe was really helpful in addressing it and as it turned out State Farm was still the better deal."
We responded:
"Thank you, Becky, for sharing your experience! I'm glad I could assist you with your policy concerns and that we were able to find the best deal for you with our State Farm office. We appreciate your kind words about our service. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Julie Jorgensen
July 5, 2024
5
out of
5
rating by Julie Jorgensen
"I have been a State Farm customer for 40+ years, but I recently changed agents because of the lack of customer service in the other agent's office. I have been so impressed with the customer service offered by Joe Andrus and his staff. I'm glad I made the change!"
We responded:
"Thank you for sharing your positive experience, Julie! We are ecstatic to hear that you are satisfied with the customer service provided by our team. We are grateful for your 40+ years of loyalty to State Farm and are happy you made the switch to our office. If you ever need assistance in the future, please don't hesitate to reach out. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Jessica Wood
June 28, 2024
5
out of
5
rating by Jessica Wood
"Joe is one of the nicest guys you will ever meet. He is the best insurance agent out there. We needed last minute coverage and he was willing to work while he was on vacation to make sure we were insured ASAP. He is great at listening to our needs and explaining the coverage that we have."
We responded:
"Thank you Jessica for being a long time customer and trusting us with your insurance needs and for your thoughtful words and review. Your family has been great to work with over the years and it’s been a pleasure helping you with your family’s insurance needs. Joe Andrus - State Farm Insurance Agent, Washington UT"
Philip Barlow
June 13, 2024
5
out of
5
rating by Philip Barlow
"Awsome Insurance Co."
We responded:
"Thank you, Philip, for your awesome review! We're pleased to know you had a great experience with our insurance services. Our team is grateful for your positive feedback and is here to assist you with any future insurance needs. Joe Andrus - State Farm Insurance Agent, Washington, UT"
kevin patten
June 11, 2024
5
out of
5
rating by kevin patten
"Everyone was super friendly and both times I have gone in to get a new policy it went super quick and I got the best coverage I could ask for! 10/10 would recommend as the best place in town!"
We responded:
"Kevin, we're happy you found our service quick and efficient, securing the best coverage for you! We're pleased to have met your expectations and appreciate your recommendation. If you ever need assistance in the future, we're here for you! - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Tate Richins
June 11, 2024
5
out of
5
rating by Tate Richins
"I got to work with Jeff and he was super helpful. They always responded quickly and they helped me to save a lot of $$$"
We responded:
"Tate, I'm delighted that Jeff provided such helpful service and saved you money! We're proud to have assisted you promptly and efficiently. Thank you for choosing our office for your insurance needs! Joe Andrus - State Farm Insurance Agent, Washington, UT"
James Alario
June 10, 2024
5
out of
5
rating by James Alario
"I've had the pleasure to work with the Joe, Quinn and the entire State farm team for the last few years. They are very helpful and are always quick with a response. Recently, I've had some questions about off-road vehicles I was insuring and they came up with a great solution that saved me some money. They give me peace of mind and that's just rare in these modern days."
We responded:
"James, we're thrilled to have provided you with a great solution for insuring your off-road vehicles and saving you money! We're pleased to offer you peace of mind and exceptional service. Feel free to reach out for any future insurance needs. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Stephanie Emerson
June 6, 2024
5
out of
5
rating by Stephanie Emerson
"Very quick to respond to my questions and always so polite on the phone. Great service!!"
We responded:
"Stephanie, we're so happy to hear you found our service quick and polite! We're glad we could help and look forward to assisting you with any future insurance needs. Thanks for choosing our office! - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Deshoun Butler
May 14, 2024
5
out of
5
rating by Deshoun Butler
"Joe Andrus, Pam and Quinn have helped us a lot since we moved to Utah from Atlanta Georgia. We just added our 16 year old daughter to the car insurance, and they made sure we have her covered and found a great tate also."
We responded:
"Deshoun, we're thrilled to hear that Pam and Quinn were able to assist you with adding your daughter to your car insurance seamlessly! We're pleased that you found a great rate and feel well-covered! Thank you for sharing your positive experience with us! If you need anything else, we're here to help! - Joe Andrus, State Farm Insurance Agent, Washington, UT"
jodie francoeur
May 7, 2024
5
out of
5
rating by jodie francoeur
"I wish I could give them a 10 star rating. They always go above and beyond. I filed a claim for a total loss on Tuesday and had a settlement by Friday. Exceptional customer service! They have my business for life!"
We responded:
"Jodie, your 5-star review truly brightened our day! We're thrilled you had a seamless claim experience and appreciate your loyalty. Our team is always here to go above and beyond for you. Thank you for choosing us for your insurance needs! - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Trae Collier
May 1, 2024
5
out of
5
rating by Trae Collier
"Jeff Tanner took care of all my auto insurance needs. He was patient, knowledgeable, and answered all my questions. I have a feeling of calm and reassurance. Thank you Joe Andrus State Farm Insurance."
We responded:
"Thank you for the wonderful review, Trae! Jeff is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs. - Joe Andrus - State Farm Insurance Agent"
Hunter Ellis
April 22, 2024
5
out of
5
rating by Hunter Ellis
"Joe was very helpful with my insurance quotes and was very knowledgeable about different policies and what can be done."
We responded:
"Thank you, Hunter! I'm glad to hear that Joe was very helpful with your insurance quotes and demonstrated excellent knowledge about different policies and options. - Joe Andrus - State Farm Insurance Agent, Washington, UT"
Ginger Woodruff
April 16, 2024
3
out of
5
rating by Ginger Woodruff
"I sold and bought a car. I was able to make all the changes on the phone to get my policy updated. It was a very easy process. However, when I received the new temporary card the car info was incorrect. The original quote was only $20 higher than my current premium. Once it was updated my current premium is double my old premium which is understandable since the car is ten years newer and requires full coverage. I was disappointed that the information wasn’t correct the first time."
We responded:
"Hi Ginger, thank you for being a long time State Farm Insurance customer and thank you for your feedback, I appreciate and take all feedback seriously. I apologize for us initially having the incorrect information when we processed the change to your new vehicle. I discussed this with my team. We recognize how it happened and have measures in place for that to not happen again. Thank you! Joe Andrus - State Farm Insurance Agent, Washington, UT."
James Thompson
April 15, 2024
5
out of
5
rating by James Thompson
"State Farm has always been a pleasure to work with. Today with Quinn Drake was no exception. She has a very caring personality and a very professional demeanor. All my questions were answered promptly and courteously. Thank you Quinn. James Thompson"
We responded:
"James, thank you for the review! We are glad Quinn was able to assist you with your insurance needs. She is a wonderful member of our team! Thank you for choosing us as your coverage provider! - Joe Andrus - State Farm Insurance Agent"
Milena M
March 27, 2024
5
out of
5
rating by Milena M
"Joe was super friendly and very knowledgable, he explained everything in detail. He was a pleasure to speak with and at no moment made me feel rushed or pressured to buy anything. I am definitely glad I made the change."
We responded:
"Milena, I appreciate your feedback and am honored to have been able to assist you. We believe in providing detailed explanations and ensuring you feel comfortable throughout the process. Your decision to make the change is valued, and I'm here to support you whenever you need assistance. Thank you for choosing me as your agent. - Joe Andrus - State Farm Insurance Agent, Washington, UT"